Refund Policy

Effective Date: [July 01, 2025] At OfficeKeyZone.com, we are committed to customer satisfaction. Please read our refund policy carefully before making a purchase.

1. Digital Product Policy

All products sold on OfficeKeyZone.com are digital software licenses delivered electronically via email. As these are non-returnable and non-tangible goods, we generally do not accept returns or issue refunds once the product key has been delivered.

2. Refund Eligibility

Refunds may be granted under the following conditions:

• The product key has not been delivered.
• The key provided is invalid or not working, and our support team is unable to resolve the issue.
• You have not used the key or attempted activation, and you request a refund within 30 days of purchase.

3. Non-Refundable Situations

We cannot offer refunds if:

• The product key has already been used or activated.
• The key was sent to the correct email, but you failed to access it due to inbox issues.
• The request is made after 30 days of purchase.
• You failed to verify system compatibility before purchasing.
• You changed your mind or made a mistaken purchase.

4. How to Request a Refund

To request a refund, please contact us at: Email: support@officekeyzone.com Include your order number, product name, and a clear reason for the request. Our support team will respond within 24–48 hours.

5. Resolution Process

If your claim is valid, we may:

• Replace the license key
• Issue a full or partial refund

We reserve the right to decline any refund request that does not meet the criteria above.

6. Chargebacks & Fraudulent Claims

If a chargeback is filed without contacting us first, we reserve the right to block future purchases and report the case to relevant authorities or payment processors.

Need Help?

We’re here to help. Please email us at support@officekeyzone.com with any questions or concerns.